An exploratory investigation into technology, work, and the internet generation
LE3 .A278 2009
Bachelor of Business Administration
A great deal of previous research has focused on the effects that an individual‘s perceptions of technology have on the way they use technology at work and at home. However, there is very limited research studying the relationship between generational differences, age cohorts, and perceptions and use of technology at work or home. As the workforce in society continues to experience an expanding domain of Information and Communication Technologies (ICT) at work, and as the dominant cohort, the baby-boomers, is replaced with a younger generation of workers, understanding differences in perceptions and use of technology becomes increasingly critical. This study focuses on the effects that generational and management differences have on overall ICT use, communication frequency using ICTs, technology acceptance, and job performance. Results suggest that there are significant differences in perceptions and use of technology between members of the Internet Generation and the pre-Internet cohort and between line-workers and management. Theoretical and practical implications of these findings are discussed.
The author grants permission to the University Librarian at Acadia University to reproduce, loan or distribute copies of my thesis in microform, paper or electronic formats on a non-profit basis. The author retains the copyright of the thesis.