LE3 .A278 2009

2009

Leiter, Michael

Acadia University

Bachelor of Science

Honours

Psychology

Psychology

This study assessed generational differences among Canadian Baby Boomer (n = 140) and Generation X (n = 303) nurses. It examined burnout and worklife areas by replicating Leiter, Jackson, and Shaughnessy (2008), extending the research to consider differences in incivility. The participants were a subset of a larger paper questionnaire sample. Analysis identified significant generational differences across measures of incivility and burnout, but differences across measures of worklife were not replicated. Generational differences indicate that Gen X was more dissatisfied with the work life experience, with higher levels of exhaustion, incivility and workload. These findings provide growing evidence of generational differences in the workplace. Understanding generational differences may better enable health care management to develop strategies to counter nurse dissatisfaction and shortages.

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https://scholar.acadiau.ca/islandora/object/theses:545