Burnout moderators within the context of nursing
LE3 .A278 2018
2018
Leiter, Michael Price, Lisa
Acadia University
Master of Science
Masters
Psychology
Nursing, representing the largest occupational group in a hospital setting, is consistently associated with high rates of workplace burnout. In an effort to discover dynamic resources that can moderate relationships with workplace burnout, the present study examines the relationships between workplace demands (workload, coworker incivility, and supervisor incivility), burnout (exhaustion and cynicism), proposed moderators (community and resilience), and intention to quit based on a survey of nurses (N= 386) conducted by the Center for Organizational Research and Development (COR&D) at Acadia University. Results indicate that the relationships between workload and coworker incivility and intention to quit were fully mediated via burnout, and the relationship between supervisor incivility and intention to quit was partially mediated via burnout. Findings also demonstrated that supervisor incivility has significantly larger associations with burnout and intention to quit when compared to the associations that coworker incivility has with burnout and intention to quit. Although there was no evidence of moderation with the addition of community and resilience as proposed moderators, findings demonstrated that community and resilience were often predictive of a decrease in burnout and intention to quit. In an effort to help inform the future development of meaningful intervention aimed at workplace burnout prevention, research should continue to focus on the discovery of variables that can protect individuals from workplace burnout, including those in the current study, as well as further investigate the negative outcomes associated with supervisor incivility.
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https://scholar.acadiau.ca/islandora/object/theses:3192
