Attachment, burnout, and civility in hospital co-workers at Two Time points
LE3 .A278 2017
Master of Science
This thesis probes the existence of a moderating relationship of attachment anxiety on the paths between incivility/civility and burnout. 77 employees of a Western Canadian hospital completed a questionnaire (Maslach Burnout Inventory – General Scale, Straightforward Incivility Scale, Civility Scale, Short Work Attachment Measure) at two time points, approximately six months apart. Analyses tested whether paths from the independent variables of co-worker and/or supervisor incivility at Time One to dependent variables of cynicism, exhaustion, and/or professional efficacy at Time Two were moderated by attachment anxiety. Analyses failed to demonstrate the majority of expected associations. However, they revealed the relationship of exhaustion and cynicism with civility was negative for those lower in attachment anxiety and positive for those higher in attachment anxiety. They also revealed that the relationships between cynicism and exhaustion and attachment anxiety were negative for those lower in attachment anxiety and slightly positive for those higher in attachment anxiety
The author retains copyright in this thesis. Any substantial copying or any other actions that exceed fair dealing or other exceptions in the Copyright Act require the permission of the author.